Contact Us

Request a FREE callback from the HIC team!

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Or Send us an email to this address:

contact-us@hertsinsurance.com

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TELEPHONE

0330 123 1840
To report a claim: 0344 381 4462 (lines are open 24/7)

FAX NUMBER

0872 115 2735

POST

FREEPOST NW 5264
2 The Causeway
Bishops Stortford
Hertfordshire
CM23 2ZD

OPENING TIMES

Mon - Fri
Sales: 9am to 7pm
Renewals: 9am to 7pm
Service: 9am to 5:30pm
 

Saturday: 9am to 2pm
Sunday: Closed

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AFFILIATION ENQUIRIES

For further information and contact details, please visit the relevant page listed below:

Our
Easter
Hours
  1. Friday 14th April: 9am - 2pm *
  2. Saturday 15th April: 9am - 2pm
  3. Sunday 16th April: Closed
  4. Monday 17th April: Closed
  5. Tuesday 18th April: Normal opening hours resume

* Open on Good Friday for New Customer Quotations only

Breakdown Information

If you purchased our HIC Rescue breakdown package at the start or the renewal of your policy, please call one of the following numbers, depending on your circumstances:

If you purchased our HIC Rescue breakdown package at the start or the renewal of your policy, please call one of the following numbers, depending on your circumstances:

  • 0330 123 0759 - UK breakdowns
  • 0800 032 5516 - Alternative number for UK breakdowns
  • 00 44 1245 408 480 - For European breakdowns
  • 00 33 (0) 549 348 373 - Alternative number for European breakdowns
  • 07860 057 893 - SMS text message service for those with hearing difficulties


HIC Rescue operates 24 hours a day, 365 days of the year. The service can only be used if it has been paid for and has been in effect for more than 24 hours. European cover is restricted to a total of 60 days' use outside of the UK and a maximum of 60 days per trip. Any journey over 60 days in length will have no cover for the duration of the trip. If you are taking your vehicle abroad, please ensure hat we are notified so that you are covered correctly for your trip under your insurance policy. You can contact us by telephone or by email (ensuring that you provide a contact number so that we can call you with any queries).

Compliancy Notice:
HIC is authorised and regulated by the Financial Conduct Authority and we will arrange and administer your insurance which is underwritten by selected insurers. When speaking to one of our advisors please take care to answer all questions accurately as incorrect information may invalidate your insurance. Any general and or personal information you provide will be held and used by both HIC and your insurers to process and administer your insurance.

Keycare £19.5