We love hearing from all of our customers and getting to find out about your experiences with HIC. Whether you like our service, a member of staff has really stood out or even if there is something that you think we can improve – get in touch and let us know.

Our customer service is built on the feedback and messages we receive from customers just like you, and with your help we can continue to improve our business and provide the fantastic service you’ve come to expect.

Want to leave your own message to tell us what you think? Just click the feedback button below to let everyone know just how HIC has helped you.

Here's what our customers have to say:

I was very impressed with service. I have recommended you (HIC) to my husband as you were so helpful. This is the most thorough insurance company who have truly helped me get the best deal!

Mrs Davies

Service is great hence 5 years+ loyalty! Danielle was very helpful and polite. Couldn't expect any more - a credit to HIC.

Mr Fortes

Jenna was exceptionally helpful from the outset of providing a quotation to assisting me with more complicated requirements for my insurance policy. She was completely professional throughout, calling me back as promised, polite and calm. It has to be said that she has provided some of, if not the best customer service I have ever received. Thank you.

Mrs Anderson

It was good to speak to your staff, they have a very good knowledge base for the modifications on my car and were very helpful.

Mr. S Bolton

Good service, very clear and helpful - thanks!

Mr. D Coley

Keycare £19.5