We love hearing from all of our customers and getting to find out about your experiences with HIC. Whether you like our service, a member of staff has really stood out or even if there is something that you think we can improve – get in touch and let us know.
Our customer service is built on the feedback and messages we receive from customers just like you, and with your help we can continue to improve our business and provide the fantastic service you’ve come to expect.
Want to leave your own message to tell us what you think? Just click the feedback button below to let everyone know just how HIC has helped you.
Here's what our customers have to say:
Very professional, friendly, knowledgeable and overall helpful. Nothing was too much trouble and they took time to explain and answer all of my questions. Discussed and explored other options that I was not previously aware of being possible for this policy, which resulted in a good affordable option for a new young driver to get started. Superb!
Mr J Thoamas
Speaking to a real person is refreshing. The service was courteous, friendly and helpful. A great experience.
Mr. S Griffiths
Very quick and efficient service, with friendly staff. Always fast and reliable - very happy to stay insured with HIC!
Mr. J Ohlson
Operative was really helpful and pleasant. Great service - would recommend.
Mr. L Mellor
Very easy renewal - thanks. A very friendly and communicative member of staff handled the call.