We love hearing from all of our customers and getting to find out about your experiences with HIC. Whether you like our service, a member of staff has really stood out or even if there is something that you think we can improve – get in touch and let us know.
Our customer service is built on the feedback and messages we receive from customers just like you, and with your help we can continue to improve our business and provide the fantastic service you’ve come to expect.
Want to leave your own message to tell us what you think? Just click the feedback button below to let everyone know just how HIC has helped you.
Here's what our customers have to say:
I found HIC to be one of the best insurance companies I have dealt with over the years. I dealt with a great person who spent time finding out my insurance requirements and matched these to the best policy. She was very clear and precise in all aspects of the quote so that I was fully aware of all requirements yet was most pleasant in her approach.
Mr. E Roberts
Rang you to re-insure on Tuesday, sorted out a price, paid for it, and full documentation was delivered to me on Friday - BRILLIANT. Cant better that - thanks.
Mr. S Deveney
The lady I spoke to was very friendly & very helpful. She made sure a very dull task was as painless as possible. Thank you.
Mrs. A Rance
You were the best company I have used to contact and I could also understand what you were saying, not like a lot of larger companies who have call centres abroad.
Mr D Truss
The person who dealt with me was very helpful and nothing seemed to be a problem. Very knowledgeable and helpful!